Privacy Policy:
Knights Prestige Transport

1. Introduction

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Knight’s Prestige Transport is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use and safeguard your personal information when you contact us or use our website.

Knight’s Prestige Transport is based in Burgess Hill and operates across West Sussex and East Sussex.

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2. Who We Are

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Knight’s Prestige Transport
Burgess Hill, West Sussex
Email: [insert email address]
Phone: [insert phone number]

For the purposes of UK data protection law, Knight’s Prestige Transport is the data controller of your personal information.

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3. What Information We Collect

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We may collect and process the following information:

• Your name
• Email address
• Telephone number
• Journey details including dates, locations and passenger numbers
• Any additional information you provide when making an enquiry

We collect this information when you:

• Submit a contact form on our website
• Email us directly
• Telephone us to request a quote or booking

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We do not collect payment card details through our website.

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4. How We Use Your Information

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We use your personal information to:

• Respond to your enquiry
• Provide a quotation
• Arrange and manage your booking
• Communicate important details about your journey
• Maintain financial and legal records

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We only use your information for legitimate business purposes and do not use it for unsolicited marketing.

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5. Lawful Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

Contract – when processing your information to provide a quote or fulfil a booking.
Legitimate interests – to respond to enquiries and manage our business efficiently.
Legal obligation – where required for tax, accounting or regulatory purposes.

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6. How We Store and Protect Your Information

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Your information is stored securely within our business email systems and internal records.

We take appropriate measures to protect personal data against unauthorised access, loss or misuse.

We do not sell, rent or share your personal information with third parties for marketing purposes.

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7. Data Retention

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We retain personal information only for as long as necessary to:

• Complete your booking
• Maintain accurate financial records
• Meet legal and regulatory obligations

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Enquiry data that does not result in a booking may be retained for a reasonable administrative period.

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8. Sharing of Information

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We will only share your personal data where necessary, including:

• If required by law
• For insurance or legal purposes
• Where required to fulfil contractual obligations

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We do not share your data with third parties for advertising or marketing.

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9. Your Rights

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Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to certain types of processing
• Request restriction of processing

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To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your data has been handled incorrectly.

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10. Cookies

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Our website may use essential cookies to ensure the site functions correctly.

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

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11. Updates to This Policy

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Knight’s Prestige Transport may update this Privacy Policy from time to time. Any changes will be published on this page.

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12. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

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Knight’s Prestige Transport
Premier House 46 Victoria Road Burgess Hill RH15 9LR
Email: info@knightsprestige.co.uk
Phone: 01444686808